Dialog Box

Skin Health Institute



We are seeking a full-time administrator to be an integral part of the Administration team.

The purpose of this role is to meet and exceed patients and customer expectations in an efficient and professional manner, and to enhance the effectiveness of the Patient and Customer Services Team by acting as a key link in the relationship between the Institute and its internal and external customers.


Principal responsibilities are split over General Administration and Contact/Occupational Dermatology, and include, but are not limited to:

  • Monitoring clinical activity, including but not limited to arrival, delays, billing, waiting room etc.
  • Making appointments and generate appropriate patient appointment letters
  • Liaising with external departments, such as pathology, and follow up on requirements from these departments.
  • Liaising with Doctors daily regarding paperwork and follow-up any issues arising from documents in their in-trays.
  • Processing all contact and occupational dermatology patient and work cover accounts
  • Managing Contact Dermatology and Occupational Dermatology Clinics, ensure they are booked appropriately, maintain clinic numbers by replacing cancellations, confirm patient appointments.
  • Process and receipt Contact Allergen Bank orders
  • Manage Contact Allergen Bank debtors and follow up appropriately
  • Preparation of pathology results for viewing by contact and occupational dermatology consultants

Criteria / previous experience and skills

  • Honest, trustworthy and possess high integrity
  • Ability to work well in a team and autonomously
  • Ability to work within an audited and diverse workload environment, receiving regular performance related feedback
  • Communicate well with patients, colleagues - high level of interpersonal skills
  • Attention to detail
  • High level computer literacy – Zedmed, MS office suite, + Tyro terminals
  • Excellent organisation and ability to multi-task
  • Effective debtor control
  • Professional outlook – manner and presentation
  • Minimum 2 years’ experience in a similar role.

If you would like to have a confidential discussion about the position, please contact Julianna Hays – Customer Services Manager on (03) 9623 9400 or email: jhays@skinhealthinstitute.org.au

Registered Nurse - Biologics Support Team (Part-time Maternity Leave Cover)

We currently have an exciting opportunity and are seeking an enthusiastic and experienced registered nurse to join our Biologics Support Team on a part-time basis. Our Biologic Clinics provide care and support for adult patients with inflammatory skin conditions that require treatment with Biologic therapy.

The position is part-time (2 days per week) 12 months maternity leave cover.

The successful applicant will possess:

  • Superior communication skills both written and verbal
  • Ability to work with other health care professionals to ensure collaborative and holistic care of patients
  • Ability to work autonomously and be self-directed
  • Flexibility to work across multiple service centres
  • Excellent time management and computer skills

Key selection criteria:

  • Current AHPRA registration
  • Minimum –RN Grade 2 Y4
  • Previous relevant experience would be desirable
  • Have work rights within Australia
  • Competency in the Microsoft Office suite of programs
  • Experience in databases would be an advantage

If you are highly motivated, enjoy a challenge and possess the necessary experience, we welcome your application.

If you would like to have a confidential discussion about the position, please contact Sue Anderson - Clinical Nurse Consultant - Biologics Lead on (03) 9623 9429 or email: sanderson@skinhealthinstitute.org.au

Applications Close: Wednesday 23rd Dec 2020

clinical trial nurse co-ordinator

We are seeking an experienced and dedicated Clinical Trial Nurse Coordinator to join our Clinical Trial Unit on a full-time basis. As a member of the research team overseen by A/Prof Peter Foley, the Clinical Trial Nurse will have responsibility for the day-to-day management of dermatology research studies undertaken in the department.

You will be responsible for gathering high-quality clinical research data whilst maintaining optimum nursing care to participants at the standard of practice in accordance with the National Health Medical and Research Council (NHMRC), Good Clinical Practice Guidelines (GCP), the International Committee of Harmonisation (ICH) and have current AHPRA nursing registration.

To be successful in this role you will have the following attributes:

  • A degree in Nursing, from a recognised university with at least four years of subsequent relevant work experience or an equivalent combination of experience and or education/training
  • Venepuncture, blood processing and ECG
  • Excellent written skills
  • Excellent interpersonal skills and the ability to communicate with a wide range of people
  • High-level computer skills including familiarity with Microsoft Office
  • The ability to access electronic records and navigate the web environment
  • A strong work ethic and willingness to participate in professional development
  • The ability to work under pressure and excellent attention to detail

If you are highly motivated, enjoy a challenge and possess the necessary experience, we welcome your application.

Enquiries: Sarah Chivers - Clinical Trial Manager

(03) 9623 9465 or

email: schivers@skinhealthinstitute.org.au

Applications Close: Friday 5th November 2020.

Unaccredited dermatology positions for pre-registrar training

Selection criteria

Generally we select to the same criteria as the Australasian College of Dermatologists as we are hopeful that our Research Fellows will go onto dermatology registrar training in the future.

Successful candidates must be Australian permanent residents.

Application process

CVs are due to A/Prof Rosemary Nixon at rnixon@occderm.asn.au by midnight on Fri, 21 Aug and interviews will be held Mon, Sept 7 from 5pm at the Skin Health Institute.

  • SHI Foundation Trials Resident (full time)

This is our only full-time position. The successful applicant is based in the Trials Department and is involved with day-to-day running of clinical trials. The position is supervised by A/Professor Peter Foley. It may involve participating in overseas investigator meetings with pharmaceutical companies.  The salary is commensurate with an HMO wage.

  • Occupational Dermatology Research and Education Centre (ODREC) Research Fellow position (part-time); Mondays/Wednesdays/Fridays

The Occupational Dermatology Research and Education Centre was established in 2001 at the then Skin and Cancer Foundation (see www.occderm.asn.au) and our interest is occupational contact dermatitis. A/Professor Rosemary Nixon has mentored a number of research fellows since 2001. The successful applicant will attend the Occupational Dermatology Clinic which is a patch testing clinic held on Monday, Wednesday and Friday mornings of the same week. The clinic is held approximately monthly and is usually staffed by A/Prof Nixon and dermatologist Dr Jenny Cahill.

  • Transplant Clinic Research Fellow (part-time); Ideally Monday/Wednesdays/Fridays but must include Wednesdays

This research fellow works closely with Associate Professor Alvin Chong, whose area of interest is skin cancers in immunosuppressed transplant patients, who is also very interested in teaching. The Transplant team runs a clinic on Wednesday mornings and has a database facilitating publications. Other roles in this position include assisting with GP Workshops and contributing to a Skin Education Library, creating videos of surgical techniques and producing podcasts.

  • RWH Vulval clinic job

We also select for this position. The successful applicant works with A/Prof Howard and Dr Emma Veysey at the Royal Women’s Hospital Clinic (Thurs afternoons).

Selection for other jobs

Because over the years we have developed an organised selection process, we are often asked to select candidates for other positions such as with A/Prof John Su at Box Hill. We don’t select for RMH or Victoria Melanoma Service based at The Alfred or for Sinclair Dermatology.