Dialog Box

Skin Health Institute

Patient Feedback

patient feedback

The Skin Health Institute is continuously striving to improve the services that we provide, and to this end, we truly value your feedback.

It is important that we understand how our patients really feel about the service and support they receive.

You may have some suggestions about how we could improve the level of service we provide patients.

We value this feedback because it can really make a difference to the level of care and support we provide our patients.

There are several ways you can provide feedback to the Skin Health Institute


We would be greatly appreciate if you could take the time to complete the brief patient feedback form below. 

Your feedback will remain anonymous unless you provide your contact details for the Customer Service Manager to follow up with you. 



Alternatively, if you would prefer to provide feedback directly to the Skin Health Institute you can contact us via

EMAIL | [email protected] 

PHONE | (03) 9623 9400

MAIL |  Customer Services Manager, Skin Health Institute, Level 1, 80 Drummond Street, Carlton Vic 3053.

Your feedback will certainly not affect the level of your care. In fact, it often goes to improving the level of care for all our patients, including you.

It is important, and our Customer Services Manager will thoroughly investigate any concerns you might have and work hard to resolve them quickly.

As part of our Open Disclosure commitments, the Customer Services Manager will discuss them with you, to let you know what has been done.


As we continue to build awareness of the Skin Health Institute, we would love to be able to share your experience with others.

We would really appreciate it if you could take a few minutes to post a positive Google review of your experience on the Skin Health Institute Google page.

POSITIVE Google Review